Are you moving? Make sure to arrange your electrical accounts in good time, preferably a couple of weeks before you move. This way you ensure that the power is on when you need it, and there is no break of power supply with the move.
Please note! Due to current electricity market disruption our contract options are limited.
New electiricty contracts are only available for those customers, whose property is located in the area of Kymenlaakson Sähköverkko electricity network.
As a Kymenlaakson Sähkö customer, you can arrange your electricity affairs when moving house easily with our Online service. Log in with your bank ID or mobile certificate.
End your current contract. When you move, you must always take care to terminate your electricity contract at your old address yourself, or you may end up paying for the new resident’s electricity. The required notice period is 14 days. The same notice terminates both your energy and distribution contracts.
A new electricity contract should be made as soon as the moving date is fixed.
As our new customer, log into the Online service using your online bank IDs. After this, making an electricity contract is easy: just select the contract alternative most suitable for you. You don’t need to make a separate electricity distribution contract. We arrange it for you. Remember that you must be 18 years old in order to sign a contract.
With a property sale, the electricity connection contract is not automatically transferred to the new owner with the property, but the vendor and buyer agree on it separately. When moving into a terraced house or apartment, there is no need for a connection transfer.
Please contact our customer service on weekdays between 8–17 tel. 05 7780 500 or chat with us. You can also use the contact form.