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Billing

With remotely read meters, our customer billing is based on actual electricity consumption. You can opt to have your electricity bill in the form of an e-bill, an email bill, or a traditional paper bill. You can also have your electricity bill sent to an electronic post box, OmaPosti: www.posti.fi/fi/henkiloille/omaposti

Electronic e-bill is easiest

The free e-bill is an easy and quick way of taking care of electricity bills. The e-bill arrives direct in your online bank, and to pay it, you only need to check and accept the bill. You can become an e-bill user in your own online bank. To make an e-bill service agreement, you will need your customer number, which you will find on your electricity bill. Please ask for more information on e-bills from your own bank.

The number of bills is determined by your consumption estimate, either 4, 6 or 12 bills a year. The bill payment term is always two weeks. When paying your bill, always use the reference number and account number on the bill. This way the payment is quickly allocated against the correct bill.

You will also find all your electricity bills in our Online service.

How to read your electricity bill

The electricity bill contains a lot of information. That is why we develop it continuously, to make your electricity bill as clear as possible.

Read more

Payment control and collection

If you receive a letter from the collection agency, please contact it to discuss a payment schedule for overdue bills.

Read more

© Kymenlaakson Sähkö Oy | Kymenlaakson Sähköverkko Oy | Yhdystie 7, PB 9, 47201 Elimäki