Answers to frequently asked questions

Customer service

From Monday to Friday at 8 – 18, call us at

05 7780 500

You can contact us by calling our customer service, chatting or sending a contact request.

Power cuts

To report power cuts,
call us at

05 7780 222

Electricity distribution situation

Are you moving?

Make sure to arrange your electricity affairs in good time.

Call us at:

05 7780 500

Are you looking for these?

Online service (opens in a new window)
Electricity contracts
Contractor service