Fault service

Power distribution outages may be notified to our fault service, which operates every day of the year, day and night.

Always notify our fault service about fault locations. For example, you should not touch trees that have fallen on power lines or start removing them yourself.  Nor should you touch power lines lying on the ground, as they pose a danger to life. You must keep a 20-metre safety zone around trees leaning on lines and lines hanging close to the ground.

The fault service number is
05 7780 222