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Terms and conditions

In the Kymenlaakson Sähköverkko Oy network area, we apply the current terms and conditions of the sector.

Any disputes arising from the contract shall be settled through negotiation between the parties. If the dispute cannot be settled through negotiation, the consumer may bring the matter before the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. The consumer must be in contact with the Consumer Advisory Service of the Local Register Offices (www.kuluttajaneuvonta.fi) before bringing the matter before the Consumer Disputes Board.